FasTrax Solutions - Product Documentation
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FasTrax POS Lifeline Documentation

Cashier Gift Card Functions

Sale of a Gift Card

NOTE - ONLY 1 GIFT CARD ALLOWED PER SALE or REDEMPTION
  1. Enter the intended dollar amount of Gift Card and choose the Gift Card Sale button
    1. This is the newly created Prog Dept Button
  2. Choose SubTotal and tender with the correct payment type.
  3. Now the POS will prompt the cashier to swipe or enter the Gift Card Number.
    1. Cashier can manually input Gift Card Number via on screen keypad.
    2. A local MSR/Card Scanner is necessary to load gift cards via swipe.
      Mercury pin pads and external card swipes are not compatible.
  4. Once the Gift Card information has been filled out correctly, press the “Submit” button.
  5. Sale will complete and print the Gift Card Number with the Card Balance on the receipt.

Redeem Gift Card

NOTE - ONLY 1 GIFT CARD ALLOWED PER SALE or REDEMPTION
  1. Cashier enters items for sale.
  2. Cashier chooses SubTotal when ready to tender sale.
  3. Choose the Gift Card Redeem/Tender button.
    1. This is the newly created GiftCard Tenders button.
  4. POS will prompt for the Gift Card Number at which point the cashier will swipe or enter the Gift Card Number
    1. Cashier can manually input Gift Card Number via on screen keypad.
    2. A local MSR/Card Scanner is necessary to load gift cards via swipe.
      Mercury pin pads and external card swipes are not compatible.
  5. Once the Gift Card information is entered, press the “Submit” button
    1. This will cash out the sale and deduct the balance from the card via the database.

Partial Tenders

Gift Cards can be partially tendered.

However, if you “Cancel Sale” the POS will prompt you to refund the already tendered amount to the card.

This is handled like a normal refund, only when the “Gift Card Sale” button is chosen, you will have to enter the card
number or swipe the card when tendering to credit the refund.