FasTrax Solutions - Product Documentation
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FasTrax POS Lifeline Documentation

Common Feedback & Questions

  1. Does FasTrax utilize loyalty reporting option 1 or option 2 for the Altria Retail Scan Data Report?
    1. FasTrax utilizes option 1
  2. How does the Marlboro Loyalty discount look when set up?
  3. How does a typical multipack discount look when set up?
  4. How does the Altria business enhancement discount look when set up?
  5. Unit of measure is causing validation warnings
    1. This would be because the product code of the item is incorrect or not set at all. Refer to the item setup of this document to see how to resolve this
  6. Value added promotions is causing validation warnings
    1. The promotional value of the item has not been set. Refer to the item setup of this document to see how to add the “RJR Promo Value”
  7. Can multiple discounts fire for the same items, such as loyalty and multipack?
    1. Yes, just make sure the discount priority level for the loyalty discount is a higher value than the others
  8. How do you look at a specific transaction that received a validation warning?
    1. For the both reports, there is a column that contains a series of numbers that has transaction information. It is in the following format: XXXYYZZZZZ where X = store number, Y = register number, and Z = receipt number. You can run an e-journal report to view the actual receipt of the transaction