Posted in pos suite on Dec 16, 2021
In recent years, the frequency of cyber-attacks has increased across industries at an alarming rate with small and mid-sized businesses being put at a particular risk. The reason for this is because small, family-owned businesses tend to use cheaper security systems than most big companies and usually keep all of their company’s data in one place. For hackers, this can make for an easy target that can be exploited and a potential access point to hundreds of customer profiles and passwords—leaving the company liable for damages if anything goes wrong.
Posted in pos suite on Dec 09, 2021
For over a decade, FTx POS has been creating innovative solutions to help small and mid-sized businesses run their daily operations more smoothly, and now, we’re adding one more solution to our portfolio. Introducing, FTx Commerce, an online ordering platform made to provide safe and efficient online ordering solutions with curbside pickup and delivery service options. This exciting new feature is scheduled to begin rolling out in phases starting this spring, and before then, we’d like to provide a brief overview of what our users can expect from this new service.
Posted in pos suite on Dec 06, 2021
For convenience store owners, tobacco is easily one of the most profitable and in-demand products on the shelf, and while there’s a profit to be made from tobacco sales alone, there is also profit to be found in another field: customer data acquisition. In recent years, data acquisition has become increasingly more important for improving targeted marketing, and tobacco companies are now willing to pay store owners to acquire customer data for them. The purpose of this article will be to help store owners learn how to choose the right incentive programs that can help them to pair with manufacturers and file scan-data reports.
Posted in pos suite on Nov 16, 2021
Tired of having to run back and forth to your computer all day whenever you need information? Well, stop running, and save yourself some leg work with a handheld POS terminal. Handheld terminals are conveniently portable inventory management devices that can connect right to your company’s POS system. These devices can be used to accomplish tasks such as processing orders, tracking inventory, and retrieving customer data on the fly; other notable features include the ability to adjust prices and apply item discounts wirelessly from anywhere in the store. Indeed, business owners across industries can find benefits from adding handheld terminals to their inventory.
A party isn’t much of a party without drinks--everyone who has ever attended a dry event knows that-- and for this reason, the liquor industry will never be short on finding customers. Indeed, alcohol is probably a product that can sell itself; however, competition within the wine and liquor industry is fierce, which is why simply selling alcohol alone is not enough to guarantee success in a competitive market.
Posted in pos suite on Oct 28, 2021
FTx Solutions is committed to supporting retailers as they grow their businesses. As a results-oriented solutions provider, FTx loves to catch up with the retailers we've served to see how our POS and other solutions are performing.
Posted in pos suite on Oct 14, 2021
Cloud computing has gained massive popularity within the business world. The retail industry, specifically, has benefitted from cloud based software solutions and cloud computing in that these kinds of virtual networks allow retailers to streamline their operations across multiple store locations as well as their corporate offices.
Posted in pos suite on Sep 30, 2021
FTx Business Solutions is committed to bringing our customers the most technologically advanced retail tools to support their day-to-day operations, in-store advertising, and online marketing, and that's not all. We also publish helpful business articles every week on the FTx blog to help retailers like you make the best business decisions possible.
Posted in pos suite on Sep 02, 2021
A daily sales report is a business management tool that provides managers and sales teams with relevant sales information. The purpose of reviewing this kind of sales information every day is so that sales teams can analyze their current sales strategies, amplify the successful strategies to increase sales in the future, and eliminate the sales strategies that have failed. Granted, the reports themselves won't include the actual sales strategies that were used. However, during the review process, the members of the sales team will be able to discuss what they did on the sales floor which led to successful sales.
Posted in pos suite on Jul 22, 2021
Retailers rely on the internet for their operations, no matter what specific retail industry they're in. Point-of-Sale systems require internet connectivity in order to process credit and debit cards, as well as maintain uninterrupted communication between terminals. Processing sales transactions can come to a screeching halt when the internet fails due to an outage or network connectivity interruption.
Posted in pos suite on Jun 17, 2021
How much spare time does the average American really have? The answer is, not much. For decades, Americans have had less and less time to prepare and cook their meals at home. According to PEW Research, back in 1965 as many as two hours per day used to be spent preparing meals. By 1995, Americans were spending less than 45 minutes per day preparing and cooking their meals, and they were also occasionally eating at restaurants, diners, and fast food establishments. But by 2019, less than 19% of Americans were consistently home cooking all of their daily meals, and the time spent doing so wasn't much.
Posted in pos suite on Jun 10, 2021
Grocery stores will always be around. The vast majority of consumers rely on in-store grocery shopping for their produce, fruit, meat, packaged food items, household cleaning products, seasonal decorations, and even their specialty cakes for birthdays and holidays. For this reason, grocery stores simply cannot be replaced. They are a primary staple of daily life.
Posted in pos suite on May 27, 2021
Are you planning on opening a tobacco store? Or are you already managing a smoke shop? Tobacco retailers face unique challenges that retail businesses in other industries never have to think about...
Posted in pos suite on May 13, 2021
The term "inventory control" is not a synonym for "inventory management" as many in the warehousing industry mistakenly believe. Inventory control refers to specific aspects of the overall organization, tracking, and management of inventory. In a nutshell, inventory control is "stock control", and its core purpose is to regulate and maximize a company's warehouse inventory.
Posted in pos suite on May 06, 2021
Surprisingly, over half of all single-store retailers do not have computerized Point-of-Sale systems in place at their locations.
FTx Solutions, a technology company specializing in retail POS, warehouse management systems, digital marketing solutions, and customer loyalty rewards programs, had a busy month of blogging. We kicked off April with a blog about the exciting launch of our new digital marketing agency FTx 360, followed by articles covering topics relevant to liquor store POS systems, CRM solutions for both B2C and B2B businesses, and digital signage content tips for retailers of all industries.
Posted in pos suite on Apr 15, 2021
"CRM" stands for "customer relationship management". In a nutshell, customer relationship management is a process, or set of processes, that a business uses to interact with customers for the purposes of generating and finalizing sales. The abbreviation "CRM" typically implies the actual software solution a business is utilizing in order to organize, automate, and implement every interaction it has with customers.
Posted in pos suite on Apr 08, 2021
Prior to the COVID-19 pandemic and the government-enforced lockdowns that resulted, the alcohol industry was booming. Back in 2018, liquor store sales represented 47% of all alcohol sales, totaling roughly $113 billion. The remaining 53% of liquor sales belonged to restaurants, bars, and other on-premise businesses, earning $147 billion in that year alone. These figures are according to Forbes, published in their April 2020 online magazine.
Posted in pos suite on Mar 04, 2021
If you own a retail store, then you're aware that in-store promotional displays encourage sales. Shoppers often act on deals and special sales when promotions are prominently displayed, especially at the checkout registers. These last-minute purchases are referred to as impulse sales.
As the focal point of any business that sells merchandise, inventory is the most critical element of the supply chain. Without inventory sales, retail and wholesale companies will go under.
When you hear the phrase "good customer service", what kinds of businesses come to mind? If retail outlets, restaurants, and grocery stores are among the first types of businesses you think of, you aren't alone. Most people assume that good customer service exists only within the scope of B2C companies--that's business-to-consumer companies.
For businesses of all industries, the lifeblood of daily operations will always be the hardware and software used. Whether you're running a national fast food chain, managing a warehouse or multi-location distribution center, or simply opening your first retail store, as a business owner it's imperative that you choose the best technical gear and I.T. systems in order to function efficiently.
Since the inception of marketing, a helpful adage has been used to keep marketers focused on the four most important pillars of a sound sales campaign, and it goes a little something like this: Put the right product in the right place, at the right price, and at the right time.
Did you miss our articles this month? Perhaps you recently discovered the FTx blog and hit the subscribe button, or maybe you've been hard at work all month gearing up your business for the holiday season and didn't have time to read our weekly posts… Either way, we've got you covered right here and now. We've put together an easy-to-read summary of all the info we published throughout December so that you can get up to speed and stay informed.
A waiter at a restaurant suggests his customers order a pitcher of lemonade instead of individual glasses. A bookstore manager recommends a sequel title when a shopper purchases a popular novel. An airline agent offers an upgrade from coach to first class for a fraction of the usual cost. These are all real-world examples of upselling.
No matter what U.S. state your business is located in, this holiday season is guaranteed to be unlike any other. Americans have endured nearly a full year of constant economic assault from the government in the name of fighting an invisible enemy. One would have to wonder, is the invisible enemy a virus or the legal mandates executed in response to it?
Posted in pos suite on Aug 27, 2020
Gas stations process a high volume of daily transactions and rarely are those purchases solely at the fueling pumps. Gas stations are anchored to convenience stores which offer on-the-go items, alcohol and tobacco products, a selection of sandwiches and other meals at the deli counter, and so much more. Some gas station businesses include car washes and bare-bones automotive repair services like tire patches, oil changes, and tune-ups. If your gas station also serves as a truck stop, then that is just one more layer to your business that will need POS support. On top of all of this, many gas stations also offer a customer loyalty rewards program, which means that keeping track of every customer and every transaction can become all the more vital.
Pets have places to go and people to see! Just ask any pet owner and they’ll tell you the same! Sure, for the most part, a person’s cat hangs around the house and their dog doesn’t go beyond the backyard, but that doesn’t mean that these domesticated furry friends never travel far and wide with their protective owner. In fact, people bring their pets along in travel an average of three times a year. That’s a lot of travel especially if you calculate it in dog years!
There’s nothing quite like live entertainment. Watching a concert on TV simply doesn’t compare to seeing the band in-person. Modern dance performances come alive and are far more impressive when you watch them in the recital hall, as opposed to a video recording. And anyone who has seen a stand-up comedian in a comedy club can tell you that there’s something about the energy of the audience that adds to the hilarity of the show. People love live entertainment.
You own a retail store. You invested in digital signage. You mounted brand-new screens throughout your store. Now comes the fun part--creating the content that will be displayed on those screens. You need to design compelling digital content for your in-store signs that both informs and engages your customers. Do you have the right software in place?
Posted in pos suite on Jul 16, 2020
If you’re a small business owner operating a retail store, you already have a point of sale system in place. This system, in its most basic form, is how you collect and record payments for the items and services you sell. Once upon a time, store owners simply collected cash payments from their customers and used a box to store that cash. As industries evolved, point of sale systems evolved, too. Record keeping became more detailed. And today, the average point of sale system has been digitized and exists within a networked computer system.
Posted in pos suite on Jul 02, 2020
If you own a retail store, or have ever worked behind the counter at one, then you know that the checkout register is where the transactions take place. Shoppers exchange their hard-earned money for merchandise that they wish to purchase. They leave with products and a receipt, and your cash register has more money. But if this all that’s taking place before your customers leave your store with bagged goods in hand, then you’re missing out on not just one opportunity, but many.
Cigar shops are one of the most niche-specific stores someone could own, therefore, a cigar shop owner needs the most niche-specific business tools to successfully manage day-to-day operations and grow the business. In this article we will talk about 3 must-have solutions a cigar shop needs to manage their unique inventory, track sales and scan data, and increase their loyal customer base.
Posted in pos suite on Jul 18, 2019
At the Tobacco Plus Expo, our VP John Griffin discussed the perks of achieving inventory control with FasTrax Solutions, as well as the unique insights and advantages our point-of-sale system can offer tobacco and vape retailers of all sizes.
Ask any retailer what a Point-of-Sale (POS) system is and they’ll most likely tell you it’s the central component of their business. A combination of software and hardware, your POS system is so much more than a cash register, it’s the main hub where everything comes together! It’s recording every sale, product, and customer transaction, turning it into one of the most valuable business tools: consumer data.
Posted in pos suite on Oct 10, 2018
We had the opportunity to sit down with the loss prevention team at Smokers Choice, a large tobacco retailer who uses FasTrax software, and asked them about some of the craziest theft incidents they’ve experienced. Like most tobacco retailers, Smokers Choice tracks inventory by using FasTrax’s Retail Solutions.
We have some exciting solutions in the works for 2018 from enhancements to our existing POS and Digital Signage Solutions to entirely cloud-based POS and Loyalty solutions. Check out these awesome FasTrax products coming soon!
Posted in pos suite on Dec 08, 2017
As the saying goes, you should work smarter, not harder. If you own a retail chain, it’s especially crucial that you have a point of sale (POS) system that works smarter.
The second biggest decision you’ll make as a retailer after which products to carry will be what prices you give them
Posted in pos suite on Oct 26, 2017
Why it’s so difficult for retailers to keep their stores staffed with high performing employees
Posted in pos suite on Jul 20, 2017
Wild Bill’s Tobacco touts the benefits of using one company – FasTrax Solutions, for all of its point of sale, wholesale, and marketing solutions.