- 1.POS
- POS Settings Glossary
- Biometric Scanner Setup, Configuration & Usage
- Buydown Creation & Usage Guide
- Carton Counts (Limiter) Setup
- Commission Campaign Guide
- House Accounts
- POS Reconciliation Guide
- Gift Card Setup and Configuration Guide
- Managing POS Settings from Corporate
- FasTrax POS Employee Home Utility Guide
- FasTrax POS Offline Mode Guide
- POS Daily Procedures Guide
- Remote Sales Guide
- Enhanced Loyalty Guide
- Lottery Reconciliation & Setup Guide
- Uplifts
- Receiving Invoices Glossary
- Importing Zebra Label Templates
- Importing Dymo Label Templates
- Age Verification
- Adjusting Tax Rates and Groups
- Online Pending Transfers Guide
- Overview of Online Pending Transfers
- Enabling Online Pending Transfers
- Creating a Transfer Request
- Reviewing and Approving the Transfer at Corporate
- Verifying the Transfer at the Second Store
- Reviewing and Approving the Verified Transfer at CorporateCreating a House Accoun
- Receiving the Transfer at the Originating Store
- 2.Director
- FTX Community Guide
- Item Details Glossary
- Pricebook Part One: New Items
- Pricebook Part Two: Specialty Pricing
- Pricebook: Aliases, Kits And Other Setup Guide
- Pricebook: Item History And Analysis
- Mass Updates: Price, Cost, and Field Updates Guide
- Cost and Price Import Guide
- Configuring Pricing Exceptions
- Buydown Creation & Usage Guide
- System Discounts Guide
- Vendors & Vendor Parts Usage Guide
- Commission Campaign Guide
- Weighted Average Cost Guide
- Remote Sales Guide
- Pending Transfers Guide
- Creating and Applying Adjustments
- Receiving Invoices Glossary
- Reorder Guide
- Creating and Receiving EDI Orders
- Cycle Count Usage Guide
- Scheduling Reports
- Retail Scan Data Incentive Reports
- Accounting Exports
- Department Glossary
- Department & POS Flag Setup
- Creating Cashiers & Employees Usage Guide
- House Accounts
- Carton Counts (Limiter) Setup
- Gift Card Setup and Configuration Guide
- Integrated Loyalty Guide
- Sales Restrictions Guide
- Managing POS Settings from Corporate
- FasTrax Permissions
- Importing Zebra Label Templates
- Importing Dymo Label Templates
- Age Verification
- Utilizing Return Forms
- Disclaimers
- Inactive Items Guide
- Item Sale Limiter Guide
- Tender Glossary
- 3.Lottery
- 4.HandHeld (Windows)
- 5.Hardware
- 6.Maintenance
FAQ
FAQ
Q – Where can I find the Local IP of my main FasTrax machine?
A - This is found by performing "ipconfig" in the command prompt window of the main (DB) machine
- In the search/run window, enter "cmd" then press the enter button
- The black, command window will open
- Type "ipconfig" and press the enter button
- The local IP will be displayed with the Default Gateway and DNS.
Q - Receiving an "unable to connect to server/host" error.
A - Confirm HH is connected to wireless network.
Q2 - I have confirmed my HH is connected to my wireless network, but I am still receiving "Unable to Connect to server/host" messages:
A - Confirm the "FireWall" on the main DB machine is not turned on
- If FireWalls are enabled intentionally, ensure exceptions are properly set
Q3 - I have confirmed my HH is connected to my wireless network, but I am still receiving "Unable to Connect to server/host" messages.
A - In "FasTrax Configure" check and change the server/host URL to be the correct local IP for the main machine of the store.
After establishing the correct Local IP, open the "FasTrax Configure" utility on the HH. This should be on the HH Desktop or can be found the "FasTrax" folder using the HH File Explorer. Enter the correct Local IP in the section titled "Server IP Address". Choose "Update" and close the Window if applicable.