Reconciliation is the process of closing out a shift and recording the physical amount of tenders on hand against the tender amounts recorded by the system. This allows for tracking of any discrepancies between system totals and on hand tenders.
Reconciliation takes place in two phases. First is the Shift Reconciliation, performed by each cashier at the close of their shift. Second is the Daily Reconciliation, performed by the Manager at the end of the day (or beginning of the next day). This guide will cover both Shift and Daily Reconciliation.