POS, Digital Signage, Warehouse, loyalty, AdPro, Director, MSP, Reports, Time Theft, Hardware Pricing, Support
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For your convenience, we offer you the ability to directly submit support tickets. Submitting a support ticket is a quick and easy way to communicate your system issue with our support department. Utilizing this quick and easy tool can save you and your employees valuable time as well as allowing you to document your issue for reference.
Once received by Support, a ticket number is issued and details of the ticket are returned to the email address you provided on the form.
When we receive your ticket, a member of our support staff will review your issue and contact you with a resolution
To help us better assist you, please be very detailed when describing your issue.
If you are able to create screen captures of system errors, please use the "File Attachment" feature on our submission form to include these with your submitted ticket.*
in Support on Nov 07, 2018
This update will be automatically performed on Monday November 12th, 2018, at 2AM CST and Monday, November 19th, at 2AM CST. Please ensure your computers are not shutdown during these times/dates.