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POS, Digital Signage, Warehouse, loyalty, AdPro, Director, MSP, Reports, Time Theft, Hardware Pricing, Support

CIGAR SHOPS

Cigar Store Business Solutions include POS Systems, Digital Signage, premium loyalty solutions, and uplift for your benefit. Contact us for any query related to our solutions!

Marketing Solutions for Cigar Shops

As the owner of an independent cigar shop, you’re familiar with offering competitive prices on popular brands to ensure that customers choose your retail store. But it’s hard to compete with national chain stores to stay in business. While large chain tobacco shops have all of the resources, income, and contacts to help them survive, there are plenty of solutions available to help you compete. Staying ahead of your competitors requires more than providing shoppers with quality cigar products at fair and discounted prices. Enhancing your customers’ experience is the fastest way to grow your cigar shop’s unique brand. Our digitally interactive marketing solutions are your answer to taking your store to the next level.

Cigar Store Business Solutions

To increase profitability and promote growth

FasTrax Solutions provides all of the services you need to increase sales, prevent losses, implement wiser business decisions, and generate additional revenue. Our full suite of cigar shop marketing solutions bundles every digital tool available on the market today for your benefit. Using our cutting-edge products, you can execute your business ideas and fulfill your business needs with ease. This comprehensive digital platform includes data-backed strategies and products that work. 

There is a real art to selling cigars. Sales personnel must be knowledgeable about the various products and their conduct must be inviting. It’s no secret that customers prefer to shop for their smoking goods at a store where they feel comfortable and free of judgment. Create a more pleasant shopping environment for your customers with FasTrax. Our Digital Signage solutions can transform your décor into an interactive shopping space where customers are organically informed of special promotions and new available products. You can add our customer-facing Uplift screen at checkout to enhance the digital interaction and score those last-second impulse sales. Our Uplift program will alert your customers to discounts and deals on products that are relevant, or add-ons, to items they’re about to purchase. Encouraging additional sales at checkout is a great way to increase revenue.

Keep your customers coming back to your cigar shop with a customizable Loyalty Program that is built right into a state-of-the-art POS System. Our solutions come fully integrated with compatible POS, Uplift, and Loyalty Program. From start to finish, the customer’s shopping experience is fully digitized through our loyalty rewards program, which enables you to send out push notifications alerting them through the smartphone app to deals, discounts, and incentives. Turn your sales personnel into sales superstars by equipping them with POS Uplift scripts that reinforce the digital promotional marketing campaign you sent out via the app. Engage customers with an incentive program, offer relevant products all while preventing loss, generate additional revenue, and strategically stock your shelves.

See how you can do all this, and more, below!  

Powerful & Simple FasTrax POS

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The FasTrax point of sale system is streamlined, intuitive, and comes with a built-in marketing solution with scripted incentives that pop up at checkout. This digital feature, which prompts your sales staff to upsell products, is truly user-friendly. The POS system also includes permission-controlled buttons, easy age-verification capabilities, and a built-in time clock with a biometric fingerprint scanner, and when you get FasTrax POS the features will not end there. This solution comes with a fully-customizable touch screen interface, which guarantees ease and fun when training new sales personnel and cashiers.  

When you choose FasTrax POS, you’re not just getting the tobacco industry’s leading point of sale system. You’re choosing freedom that empowers you to change prices and promotions with a simple click of the screen. Our point of sale system is fully-customizable, which is the reason that it’s the leading software solution in the tobacco industry. Using FasTrax, you will have the ability to make changes at any time, whether it’s an on-the-fly price change or last-minute buydown change, because our live data flow will keep you informed of spot trends, queue item transfers—if you have multiple cigar shops—between locations, instant access to your store’s inventory and transactions from anywhere, and so much more at the touch of your fingertips!

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Engaging & Educational Digital Signage

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Traditional print signs and paper advertising boards are an ineffective tool of the past. Today’s marketing concepts have completely changed from what they used to be 5 years ago. Modern consumers are attracted to digital technology, which is good news for your cigar shop, because that means you can finally say goodbye to all those recurring printing expenses every time there’s a new deal or discount. With the FasTrax Digital Signage solutions, not only can you change your signage displays with the click of a button to increase customer engagement and incentivize buying, but you’ll also be better equipped to effectively brand your cigar store.

In-store digital signage educates your customers about new products, time-sensitive deals, and brand messaging all while capturing their attention and driving sales. Displaying dynamic graphics and animation will draw your customers’ eyes and if you implement rotating digital advertisements with multiple promotions and slides, you will be able to generate more sales than ever before. Our software is cloud-based so you never lose your work as you design ads and make changes. You can create your promotional campaigns wherever there is an internet connection and the best part is that you’ll never spend another penny on printing costs or another second waiting for shipping to arrive. If your digital flier goes up with a typo, no big deal, change it on the spot from wherever you are! It’s so much easier than getting on the phone and haggling with the printer.

With FasTrax Digital Signage, we offer design training, or you could select a pre-made campaign from our template database of over 1,000 designs! Our proprietary design software, AdPro, makes it easy for the user to edit templates, design original displays, and make changes. You can even schedule promotions and advertisements weeks, months, or even years in advance. Simply design, save, schedule, and forget about it!

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Premium Loyalty Solutions

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Your cigar shop customers may be brand loyal, but are they store loyal? There was a cost associated with acquiring that customer and it will cost you less to keep them than it will to lose them and have to acquire another. Keep your hard-earned customers coming back to your cigar shop where they can purchase the cigars and tobacco products they know and love. The FasTrx Enhanced Loyalty program is loaded with benefits for both your store and your customers. Create hundreds of customer loyalty campaigns and easily sign up customers with a simple scan of a license! You can create discounts on groups of items or individual items and choose whether the customer will earn based on quantity purchased or dollars spent. You choose how they earn, what they can earn on, and how they redeem. Strategically plan and schedule loyalty campaigns to start and stop automatically on the days you select, or leave your promotions open-ended to run constantly. With our fully-customizable loyalty program, you are in the driver’s seat.

FasTrax Premium Loyalty solutions supplies you with access to in-depth reports, which will help you track and manage your loyalty campaigns. You will be able to track and monitor coupon redemptions to measure campaign success. All of this will equip you with the right information you need to give your customers the rewards they want and the rewards they earned, and you’ll see a healthy return on your investment!

If your cigar shop is already participating in the Phillip Morris/UST loyalty program, you can easily integrate these with the FasTrax Loyalty! Sign up and reward your customers with exclusive Phillip Morris rewards, including discounts on packs, cartons, and UST products. You can automatically gather and send the required data directly to Phillip Morris and collect your rebate! You can even earn manufacturer incentive money through the Altria or RJ Reynolds Scan Data programs. Stop paying a 3rd party to access your sales data or spending countless hours trying to track manufacturer coupons used on sales, let the FasTrax Loyalty Program do this for you at the touch of a button!

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Important Features of the FasTrax Suite of Marketing Solutions for Cigar Shops

FasTrax Solutions offers you a full suite of business solutions made by smoke shop owners, for smoke shop owners. FasTrax developers and strategists know the tobacco industry thanks to decades of experience operating over 50+ locations. We know all the ins-and-outs of the cigar industry.

We’ve laid out just a few of our best cigar shop business solutions for you. If that wasn’t enough to convince you, take a look at some of our most praised features:

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  • digital signage
  • loyalty logo

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Automatically convert cartons into packs as needed for accurate item-level inventory management and a superior custom customer experience
Comprehensive CRM software makes recommendations based on customers previous purchasing habits, detailed reporting, and marketing analytics
Current Age Validation software including JUUL regulations, which can be printed directly on the receipt
Configure cashier permissions and biometric security to prevent loss
Automatically update signage pricing directly from your POS system
Manage displays from your home or office PC, or anywhere on a tablet or smartphone
No more expensive and time-consuming printing of promotional materials
FDA health warnings for Tobacco Products built right into the design software to keep you in full compliance with state and federal law no matter how often you change your digital signage promotions

loyality logo

Easily participate in manufacturer promotions and collect rebates without all the hassle
Create your own promotional campaigns and offer deals, discounts, and freebies to drive sales and generate a loyal customer base
Designate your loyalty campaign as Points Per Item, Dollars Per Item, or Manufacturer Funded, you always remain in charge of your promotions
Whitelist items or groups of products that are eligible for earning points, and blacklist those that aren’t

Uplift Logo

Make it simple for sales personnel to upsell additional products during checkout with scripted pop-up bubbles on the POS
Create special promotions in the control center that automatically trigger discounts when UPC codes are scanned to incentivize customer impulse purchases at checkout
Create fun and friendly competition among your sales associates with gamified upsell opportunities wherein employees can indicate on the POS screen whether they “won” or “lost” the upsell, then reward your winners as you see fit
Assign commission values that your employees can earn for successfully upselling cigars, tobacco, and accessories

FasTrax Offers a Wide Range of Cigar Shop Industry Solutions

The FasTrax Suite of cigar industry marketing solutions doesn’t end here. With multiple offerings under one company, you won’t need to contact several automated 1-800 numbers to have your questions and concerns about the services you’ve signed up for answered. The FasTrax LifeLine team has extensive knowledge of all of the products and services we offer and are ready to answer any questions you may have.

Browse the rest of our website to see all we have to offer, including:

Not convinced yet?

Check out our weekly training webinars to see firsthand how each of our marketing solutions works for the cigar industry.

Find out how FasTrax can help your business grow!

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TESTIMONIALS

  • We’re pretty much all in with whatever FasTrax Solutions develops. We have 73 stores and we’ve used nearly every FasTrax Solution there is from FasTraxPOS to Warehouse to Uplifts to their Digital Signage. That’s the trust level we have with FasTrax. We’re very happy with everything their software has to offer

  • FasTrax Solutions has been an integral part of our business for the last 10+ years. I have tested and researched hundreds of POS systems. FasTraxPOS is the easiest system I've ever used! We save countless hours and dollars on training. Our employees love using the system. I've even had a competitor call to see what we're using.

  • What used to take 3 to 4 employees an average of 12 hours per day to count each store (we have 4) now only takes 3 employees an average of 4-5 hours with Fastrax, and with much better accuracy, utilizing 3 handheld wireless scanners with the FastraxPOS software... their software is reliable and efficient.