POS, Digital Signage, Warehouse, loyalty, AdPro, Director, MSP, Reports, Time Theft, Hardware Pricing, Support
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For your convenience, we offer you the ability to directly submit support tickets. Submitting a support ticket is a quick and easy way to communicate your system issue with our support department. Utilizing this quick and easy tool can save you and your employees valuable time as well as allowing you to document your issue for reference.
Once received by Support, a ticket number is issued and details of the ticket are returned to the email address you provided on the form.
When we receive your ticket, a member of our support staff will review your issue and contact you with a resolution
To help us better assist you, please be very detailed when describing your issue.
If you are able to create screen captures of system errors, please use the "File Attachment" feature on our submission form to include these with your submitted ticket.*
Remember to check our Training Resources for guides on new features!
Also, don't forget to have a look at our Previous Releases as well.
15 March 2021
01 February 2021
Updated logic to handle less than 10 receipts.
02 March 2021
Added share of surcharge when backing out an invoice.
Cleaned up house account lookup error message and added additional logic checks.
14 April 2021